Entries this day: Haiku work

Haiku

7:30am Friday 6 October 2000

I'm in at work pretty early compared to what is usual for me. I'm in a wonderful good mood; Wende and I are leaving to see our New Braunfels parents and Aunt Nancy in Austin today.

On Tuesday, I sent a "reminder" email to one of our clients. I am pretty sure the original email was never sent. She wrote:

From: Carol
Sent: Thursday, October 05, 2000 5:31 PM
Subject: RE: URGENT REMINDER! Providing feedback

I'll do it, of course, but this is the first request I've had. Please send
me the prior notice so I can find out why I didn't see it.
Carol

Most people that I have dealt with in the business world would have written some email including, "I'm sorry."

I am quite pleased with what I wrote:

From: Rob Nugen
Sent: Friday, October 06, 2000 7:21 AM
To: Carol
Subject: RE: URGENT REMINDER! Providing feedback

HI Carol!

I cannot find proof that I sent the original message; it is possible that it
was never sent.

I had just taken over the process of sending emails when the first messages
were to be sent; I certainly did not intend to leave you out.

As a makeup, I will write you a haiku:


Thank You to Carol
Who will provide the feedback
Though we asked her late


Thanks!
- Rob

Top *that* for customer service!

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work

9:52am Saturday 7 October 2000

Yesterday I got to work early and coded some changes to our multi-language project. This coding change I made is one that we may use for many of our projects. Basically the whole survey is presented online in a browser window with no browser controls at the top of the window.

This technique will hopefully keep users from hitting the browser's [Back] button, which necessarily will not save their work. (Although as I think about it, we could make a body tag onUnload="saveData()" or something like that. Hmmmm. Though that would be more difficult to also know where the user was trying to go.. nevermind.

Okay; we're leaving for breakfast now.

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